Frequently asked questions
How do I schedule a video visit?
We are using Doxy.me, which is a HIPPA compliant, secured video conference platform. doxy.me works automatically in popular browsers. No need to download additional software or plugins, or to create an account.
Which devices can I use for my video visit?
You can use a computer, tablet, or smartphone (iPhone, iPad, and Android devices).
Do you provide Therapy?
We primarily provide medication management and occasionally supportive therapy. We have a relationship with several area therapists and can provide referrals.
Do you participate in my insurance plan?
At this time, we participate with Cigna and Aetna.
How do I schedule an appointment?
In order to schedule an appointment please go to the https://www.viewpoint.life/make-an-appointment page.
What is your cancelation policy?
If you are unable to make an appointment, we kindly ask you to inform us, preferably within 24 hours prior to your appointment. It is our general policy that if an appointment is canceled with less than a 24-hour notice, or you do not come to your appointment, a $50.00 fee will be charged.